Legal & Policy
VitalPaths Wellness respects your privacy. This Privacy Policy explains what information we collect through our website and services, how we use and protect it, and the choices available to you — including how we handle protected health information under HIPAA.
Protected health information is handled under HIPAA safeguards, separate from general website data.
We do not sell your personal or health information to third parties.
You can opt out of marketing messages and request access to your information at any time.
This Privacy Policy applies to the VitalPaths Wellness website (the "Site") and describes how we collect, use, disclose, and safeguard information when you visit the Site, request an appointment, or communicate with us. It works alongside — not in place of — our HIPAA Notice of Privacy Practices, which governs protected health information (PHI) collected as part of your care.
By using the Site, you consent to the data practices described in this policy.
We collect information in the following categories, depending on how you interact with the Site:
| Category | Examples |
|---|---|
| Contact information | Name, email address, phone number, mailing address |
| Appointment & intake details | Requested service (TRT, HRT, weight loss, direct primary care), preferred scheduling, form responses |
| Health information | Symptoms, medical history, or other health details you voluntarily submit — treated as protected health information under HIPAA |
| Technical data | IP address, browser type, device information, pages visited, referring URL |
| Communications | Messages, emails, or SMS exchanged with our team |
We use the information we collect to:
The Site may use cookies and similar tracking technologies to remember your preferences, understand how visitors use the Site, and support basic functionality. You can control cookies through your browser settings; disabling cookies may affect some features of the Site.
We do not sell your personal or health information. We may share information only:
We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure — including safeguards required under HIPAA for protected health information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal and health information for as long as necessary to fulfill the purposes described in this policy, including to meet legal, regulatory, and medical record-keeping requirements, after which it is securely deleted or de-identified.
Depending on your relationship with us, you may:
To exercise any of these choices, contact us using the details in Section 11.
The Site is intended for use by individuals 18 years of age or older. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can remove it.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Updates are effective immediately upon posting. Your continued use of the Site after changes are posted constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy or how your information is handled, or would like to exercise any of your privacy rights, please reach out:
Our team at VitalPaths Wellness is happy to clarify any aspect of this Privacy Policy.
Email Us Call 832-797-3221